Temporary IT Support role

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    Jobs in Bournemouth, Dorset

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    Temporary IT Support role SALARY: £11.20 per hr

    Temp FT
    REF: FM/IT

    My Client is looking for four people to join them immediately for a year's temporary contract. Ideally you will have excellent customer services experience and be able to communicate well with end users.

    The role requires someone to provide:

    • Customer 1-1 desktop support for Windows 10 and Office 365
    • End-User Compute Lifecycle across all of their sites
    • Windows 10 1909 migration from 1803
    • Device rationalisation - removal of desktops
    • Installation of docks/monitors
    • Equipment decommissioning/recycling
    • Regular updating of stock management asset register

    Windows 10 Basic Admin Skills - Required:

    • Locating the IP address of a machine
    • Settings located in control panel
    • Printer Settings
    • MS Office Skills - Required:
    • Good understanding of Word/Excel
    • Outlook Admin skills such as creating a user profile and signature
    • Active Directory - desirable, training will be provided
    • Basic understanding of objects and containers
    • Assigning objects into groups
    • Microsoft Endpoint Configuration Manager (MECM) / SCCM - desirable tailored training will be provided
    • Basic Understanding assets and collections
    • Assigning Users and assets into collections
    • Place approved Windows10 build image onto new Dell devices or reimage second hand kit ensuring devices are base-lined (guidance will be provided).
    • Swap out old kit for new/reconditioned kit
    • Provide first time use support and assistance to staff for basic setting up of devices such as logging in, configuring email and installing software
    • Remove and replace sim cards from laptops and update records
    • Support Office365 Project where required for desk-side or remote technical support

    You will need your own transport and have at least 2 years experience in a similar role.

    Starting 26th October 2020

    Additional info

    • LOCATION: Bournemouth, Dorset
    • CONSULTANT: Frances Miles
    • TYPE OF WORK: IT