Technical Analyst (1st/2nd line support)

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    Jobs in Wimborne, Dorset

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    Technical Analyst (1st/2nd line support) SALARY: £20,000 - £25,000

    Perm FT
    REF: Technical Analyst (1st/2nd line support)

    If you have the following skills:-

    A good understanding of managed print, IT, networks, desktop, server and printer hardware together with a knowledge of network devices and their roles
    Proficient in MS Office, MS Windows, Active Directory, DNS, and DHCP
    Experience of Mac desktop OSX, MS Exchange, Office 365, Remote Desktop, Citrix Xen Desktop, VMWare ESXi, Email Relay, antispam, Veeam, Sonicwall routers, Dell and HP servers, network and hardware and managed print solutions would be an advantage
    Good customer service skills
    Strong analytical logical and troubleshooting skills
    At least 2 years experience working in a customer facing IT support role
    Full clean driving licence (as there maybe some site visits)
    Good sense of humour!

    And would like:-

    A great supportive team environment
    Working for a large established company based in Wimborne
    To play an integral role in providing a high quality service to local SME's
    To build a strong rapport with new and existing clients
    Be part of a growing company

    Give us a call or email your CV to us today!

    Additional info

    • LOCATION: Wimborne, Dorset
    • CONSULTANT: Tracey Wood