Sales Support and Accounts Administrator

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    Jobs in Poole, Dorset

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    Sales Support and Accounts Administrator SALARY: £17,000 - £19,000 Per Annum

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    REF: Sales Support and Accounts Administrator

    My client in the Poole area is looking for a Sales Support and Accounts Administrator to join them on a Maternity Contract for 6 months (this could potentially be 12 months to permanent).

    The main duties of this role include:

    Sales Support-

    • Answering the main telephone line- assisting with customer queries and directing calls.
    • Supporting the Sales Manager and the team with all the administrative tasks which include producing analytical reports from the companies CRM.
    • Processing web orders, contacting customers if any goods are out of stock or need further information.
    • Chasing up quotes and invoices through the Sales Account Manager, processing those that have paid.
    • Dealing with return requests and processing refunds/exchanges when received back in the office and sending any faulty stock back to the suppliers etc.
    • Monitoring the sales email inbox, dealing with orders and queries or directing to the correct person.

    Accounts Administrator-

    • Generating purchase invoices from delivery notes that are booked in and processing any back orders.
    • Assisting with purchasing of stock, contacting suppliers for pricing, stock availability and delivery queries.
    • Processing purchase orders on suppliers online portals and direct ships.
    • Balancing Paypal with Accounts software at the end of the day.

    The ideal candidate must have:

    • Experienced administrator both sales and accounts would be preferred.
    • Highly experienced in Microsoft Office- Word, Excel and ability to deal with pivot tables and lookup functions.
    • Experienced with CRM software- full training will be given.
    • Excellent organisational and time management skills.
    • Ability to understand Sales teams requirements and think pro-actively to anticipate future requirements.

    This role is full time and is Monday- Friday. 8:30- 5pm.

    The salary for this role is £17,000-£19,000 (DOE).

    Additional info

    • LOCATION: Poole, Dorset
    • CONSULTANT: Rebecca Milton
    • TYPE OF WORK: Secretarial, PA’s and administration

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