Customer Sales Support - fluent French and some Italian required

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    Customer Sales Support - fluent French and some Italian required SALARY: £22,000 - £24,000 Per Annum

    Perm FT
    REF: Customer Sales Support - fluent French and some Italian required

    Working for a very prestigious Company based in Poole you will be dealing with customers via telephone and email.

    • You will be managing your allocated marketplace, building and maintaining professional working relationships with export agents and distributors.
    • Dealing with order/enquiries and sending out samples
    • Managing orders - chasing and updating them
    • Liaising with shipping companies and preparing export documentation
    • Initial complaint handling and managing returns
    • Provide general support and assisting team members
    • Placing orders on to the system and liaising with the sales team
    • Some translation work

    The successful candidate will have:-

    • Excellent language skills in French and some Italian
    • A good standard of English and Maths
    • Proven experience in developing and creating working relationships
    • Excellent customer service and communication skills

    If you are an enthusiastic and proactive team player who would like to work in a creative environment this is the perfect opportunity for you.

    Some travel involved together with occasional attendance at trade fairs and exhibitions.

    This is a full time permanent position, working 35 hours per week Monday to Friday 9.00 am until 5.00 pm. As this role is to start asap you will need to be based in the Dorset area and have your own transport (it is not on a bus/train route).

    Pension, life assurance, BUPA cover, parking and canteen available.

    23 days holiday + Bank holidays

    Additional info

    • LOCATION: Poole, Dorset
    • CONSULTANT: Tracey Wood
    • TYPE OF WORK: Customer Services